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Eligibility problems with keep and switch promotion time frame
...now that isn’t the problem. THEN, when trying to fill out my keep and switch promotion for the rebate, it keeps saying something is wrong and that it is past the promotion time. I WAS T...
Solved
Smith80
4 years agoPlace Accounts & Services
2.6KViews
2likes
15Comments
Keep and Switch offer - are there strings attached ?
Let's say I have a phone under contract with AT&T with a $800 balance. If I switch over to T-Mobile as part of the "keep and switch" offer, would I get a $800 prepaid card with no s...
Solved
bc99
3 years agoPlace Bill & Charges
556Views
0likes
3Comments
keep-and-switch = bait-and-switch
...he "Keep-and-Switch" rebate, indicating that many customers experienced lengthy delays and difficulties, often resulting in abandonment of their claims. It is noteworthy that T-Mobile switched our p...
wc3
7 months agoPlace Plans & Services
361Views
0likes
1Comment
How long do you have to stay with T-Mobile after receiving Keep and Switch rebates?
I started service with Tmobile in October 2022. Since then, I have been unhappy with the service in my area and surrounding areas. Works very well overseas. I received keep and switch rebates. H...
Solved
ac5904
3 years agoPlace Accounts & Services
3.9KViews
0likes
5Comments
Keep and Switch Fraud
Anyone else having trouble with TMobile meeting it’s promises. Three attempts now to be reimbursed for iPhone through keep and switch program. I guess they think you will just forget about what t...
Ranger1
4 years agoPlace Accounts & Services
9.7KViews
21likes
55Comments
Keep and switch reimbursement process
...tarted the process with one number but nowhere in the process am I able to add the other 2 numbers on my plan. My question is do I have to submit the Keep and Switch reimbursement for each number s...
ethitm
2 months agoPlace Accounts & Services
72Views
0likes
0Comments
Bait and switch
I feel like I’ve been a victim of bait and switch. I received a text message that said: T-Mobile: You're eligible for iPhone 14 up to 50% off (w/24 mo. bill creds. + tax). No trade in required P...
LC575
3 months agoPlace Accounts & Services
279Views
1like
1Comment
did i submit my switch to keep claim correctly?
I just got T-mobile. I came from spectrum mobile. I joined with the switch and keep promo. I was with spectrum for 90 days, have a iPhone 13, took screenshots of my last 3 bills and m...
Solved
Furrball
4 years agoPlace Accounts & Services
1.1KViews
1like
4Comments
Keep and Switch problems
...hree of my keep and switch rebates were denied. Well now i have Verizon wanting $1800 from me and threatening me with collections. My issue is that a T-Mobile store employee did the paperwork and...
360mk2
8 months agoPlace Accounts & Services
126Views
0likes
0Comments
switching from att to tmobile
...hinking about buying the GO5G plan. can someone help me switch? if so, thatll be great! FYI, i want to keep my US number and my phone (iphone 12) and i want to use an esim if that is available. f...
Solved
kkyyyle
2 years agoPlace Coverage & Signal
357Views
0likes
5Comments