505 Results
In-Store Representative Lied to Make Us Sign Up, T-Mobile Support Won't Make It Right
We were made to sign-up under false pretenses that we would be receiving a 20% monthly discount ($34) for the Magenta MAX plan from an in-store representative. He claimed it was for friends and f...Solved1.7KViews9likes11CommentsHow can I get in contact with support with no chat, no cell service, and stores closed?
...-SIM info is not in the phone, so it’s asking for a QR code. It’s now 8:30am EST, a reasonable time to get help from a company… but the stores are not open for another hour and a half, the c...846Views1like5CommentsIn-store Customer Service & Support, Negative 5 Stars, Thinking of Switching Carriers
T-Mobile used to have a US based support center, I think in El Paso, it was great. On several occasions calling 611, I was connected with the same agent, which never happens with any other c...181Views0likes2CommentsCan someone provide me all of the contact information for support and complaints for T-mobile please
... During the "phoned in" application process, he was told there "was an issue" with his information. He was told to go into a T-mobile store and present his official photo id (D...Solved2.2KViews0likes18Comments