58 ResultsMost relevantFalse Information in Promotional Email...hey're not responsible for misleading information that might be in them. I'd really appreciate a T-Mobile representative responding and addressing this bait and switch promotion. I've attached a s...False AdvertisingDon't recommend this company. My wife signed up because they were having a promotion with a free TV with internet sign up. Was told would ship within 10 weeks. 10 weeks go by so I call customer s...False AdvertisementT-mobile does false advertising. They had a promotional offer for their home internet, that if you add a t-mobile home internet, you'd receive a 50 inch 4k Amazon TV, valued at $450. I added t-m...false advertising...ill still receive the promotion, and now am being told I have to send my phone in today or I’m out of luck. This means I will not have a phone for up to 3 weeks while they send me back my 13. I have s...View results from repliesLied to about promotion...efore making a switch, I would ask for a written contract. This is absolutely unacceptance and no one should be charged $40 more due to incompetent employees/false promotions.View results from repliesExtremely Frustrated with T-Mobile’s False Promises!I’ve been a loyal T-Mobile customer for nearly 7 years, but after my latest experience, I’m DONE. I traded in my unlocked iPhone 14 Pro for an iPhone 16 Pro under their promotion. The salesperson g...False Advertisment I SWITCHED PROVIDERS ONLY TO BE TOLD AFTER THE SWITCH MY PREVIOUS PROVIDER WAS NOT APART OF THE LISTED PROVIDERS!!!!!! ON TOP OF THAT I WAS FORCED TO SWITCH MY PHONES DUE TO ISSUES WITH TRANSFERRING...False chargeHello, In August 2022, T-Mobile was running a promotion for home internet; they offered a free month trial, if the customers like the plan, they go back to the store and activate the plan go from t...Tmobile promotion a scam...quipment. I am a 75 yrs old and sales representative at the store took advantage of false advertising and TMobile doesn’t care to look at my issue nor do anything. I made a mistake of coming to TMobile. H...Tmobile is doing false advertisement When I log in to my T-Mobile account it says I qualify for the upgrade of the IPhone 14 pro at $0 down and $41 monthly. I decided to go for it, I select the phone I want to upgrade (not trade in) and...