2565 ResultsMost relevantHow to change PIN if you don't know your old one? How in the world do I change my PIN if I don’t know my old PIN? I want to change carriers and they are asking for my PIN SolvedView results from repliesDon't receive automated account verification text messages.For any site I visit (desktop or mobile version) that has a 2-step authentication and sends out a text message with an access code, I don't receive that message on my phone. I do receive texts from o...SolvedView results from repliesWhy don't I get any text messages from my wife? This isn’t about spousal problems. My wife and I are on the same phone plan. We both have T-Mobile phones. Her’s is a Google Pixel 3a XL. Mine is a ZTE Cymbal Z320. A couple of weeks ago I stopped ...SolvedView results from repliesWhat happens if I don't return my device through the JUMP! benefit?I got a new phone through the JUMP! benefit and have to send my old phone back. What happens if I don't return it? Due to me not having a printer and COVID-19 (meaning I can't go to a store where I...SolvedView results from repliesCell Phone Calls Using WiFi Don't Go Through (Intermittently) I am using WiFi calling on my Android cell phone connecting to my RT-AX86U Intermittently (the worst kind of problem) inbound calls will not come through and they get sent to voicemail. Also text mes...SolvedView results from repliesFacebook links still don't send/receive in Messages. Why? I use the Messages app on my Pixel 2 running Android 11. For a long time now I have been unable to successfully fully send or receive Facebook links. If I send a message with a FB link the messa...SolvedView results from repliesDon't get a 5G connection Had Home Internet for almost 2 years now, working great. In the last week, have been unable to keep 5G connection on the router, it goes to 4G after rebooting and stays there. I have replaced the ro...Just don't make sense Why is it that in chatting they ask you to sign in, but you’re already logged in, just don’t make sense and I havethe so call toward for me when I’m working remotely from home and it works when it w...SyncUp audio messages don't play on iPhone My kids’ SyncUp watches can send audio text messages, but they can’t be played on their grandparents iPhone’s. They work on other iPhones and on Android phones, but for some reason they can’t be play...I don't understand my payment I see my bill is STILL 340+ dollars and 3 of the lines are paid off, yet my bill is the SAME as if the items still had a balance. How is this possible…if my plan is 148 dollars and my remaining equi...