1578 ResultsMost relevantPoor Customer Support for Business CustomerI am writing as a small business owner wanting to express my extreme dissatisfaction with the recent business customer service and technical support I have received from T-Mobile. I have billing i...SolvedView results from repliesCustomer RelationsCristina Molina Central Florida cristinamolina71@gmail.com Dear T-Mobile Customer Relations, I am writing to lodge a formal complaint regarding the d...SolvedView results from repliesNO CUSTOMER SERVICE SUPPORT>>>PHONE OR CHAT!!!!!!!I would like to know, why T-mobile no longer has Customer Service phone support any longer, nor do you have chat support. It might be time to find another carrier.SolvedView results from repliescustomer support chatSo basically, I was told twice I was apporved for a line (both phone or tablet) now im being told that I owe a bill when ive never had tmobile. (this was on a chat for support they said I was a...Why is T-Mobile's customer support now so poor?Customer support used to be great. Now there is no live chat option. Only phone support. The hold times are outrageously long. When I do finally get to talk to a rep they are quite rude and u...SolvedView results from repliesTerrible Customer SupportTrying to setup a new-line for a phone. Keep in mind I already have two setup. Called, and this terrible customer support officer took about 40 minutes or longer to just tell me to FACTORY RESET m...Customer Service RepIs there a way to reach a customer support person at T-mobile? I called 611 but the representative I spoke with was unable to even understand my request. I’ve now been waiting on hold f...SolvedView results from repliesT-Mobile Support Community Usage GuidelinesT-Mobile provides the T-Mobile Support Community (the “Community”) as a service to its users and customers, to help them exchange ideas, tips, information, and techniques related to our wireless p...AMERICAN CUSTOMER SUPPORTI recently switched my wife’s service from ATT to T Mobile. If I cannot speak to an American customer service rep, I am going to cancel everything T Mobile. It took my over 3 Days to f...How can I contact customer service other than by phoneI called in to customer service and was told the wait was 7 minutes, but I could get a call back. I requested that, and almost immediately got a call back. But instead of connecting me to an agent, I...SolvedView results from replies