258 ResultsMost relevantNetflix benefitMy Netflix benefit is changing to include ads. The reason most people pay or have Netflix is to not have ads to interrupt their shows. I do not want this change to my account. To change my plan a...SolvedView results from repliesHome Internet not eligible for Emergency Broadband BenefitSo I went through the application process and got approved but now T-mobile is telling me that my home internet is not eligible for the benefit. What gives? Why have it on the page advertising it i...SolvedView results from repliesInaccurate description - wifi calling benefitBenefit Details Wi-Fi calling With Wi-Fi Calling, you can make and receive calls and messages over Wi-Fi, just as if you were on the network. This is p...SolvedView results from repliesmy benefitsHello I have a business account and can’t access my “explore my benefits” for add ons. Customer service has already tried to help. What’s the deal?Benefits Hub Not WorkingSigned up for T Mobile 2 months ago. Have tried to access their Benefit Hub since than on Mobile and on Web and get the same Error: How do I access my benefits? Have seen multiple threads with t...What happens if I don't return my device through the JUMP! benefit?I got a new phone through the JUMP! benefit and have to send my old phone back. What happens if I don't return it? Due to me not having a printer and COVID-19 (meaning I can't go to a store where I...SolvedView results from repliesshaking benefits screenWhen I click on to view my plan benefits when the screen loads, it starts shaking and doesn’t stop. How do I fix this?Benefits page keeps spinning.For the last 3-4 days the benefits page stopped loading. It just display the spinning circle… Anyone else having this issue, and/or work around?View results from repliesBenefitsI am new to Tmobile and trying to access my benefits to take advantage of the Netflix and Apple TV options. When I try to access on my app I get the message “Look like we got our wires crossed, we w...costco member benefitsI am wondering why I was told that I didn’t get my benefits (prepaid Mastercard) when I switched over to T-Mobile and purchased two new IPhones at Costco, because I tried to submit my p...