365 ResultsMost relevantExtremely Disappointed - A Very Bad Customer ServiceI am writing this letter to express my extreme disappointment and frustration with the level of customer service I have received from T-Mobile today. As a loyal customer of your company for the p...Horrible Cell Service and equally bad customer service. T Mobile is quite possilbe the worse cell phone carrier. Even worse than Metro and Sprint Really Bad Customer ServiceHi, I am facing big issue with customer service and unable to find a way to lodge complaint officially. Issue started last month when I was travelling overseas and data roaming did not work for 1 s...Bad service...eek to try and resolve ongoing issues with my account, which still have not been corrected. Despite these frustrations, I want to commend Rafael for his excellent customer service. He was k...BAD SERVICE...y unlimited service. A supervisor called me evening of the 2nd and the 5th assuring me that my unlimited service had been restored and please do not give them a bad review. ON May 6th my service...Wifi suddenly gone bad...hose other WIFI’S showed up i got around 30-60 download and 2.5-5 Upload. My ping is still the same though. The WIFI’S showed up around 5-6 days ago and honestly I just thought my WIFI was being bad...SolvedView results from repliesReally Bad Customer ServiceI am writing to formally express my dissatisfaction with the customer service I received during my recent transition from Verizon to T-Mobile. Unfortunately, my experience was profoundly negative a...Why is the customer service so bad...o ur customers and expecting them to be nice when they r rude bad customer service :( they lied too me and played me I payed 700.09$ They told me my iPhone 14 Pro Max would be unlocked and that my lines would be reconnected and once I payed one day later I call t mobile again asking ...Customer service is almost as bad as actual phone service...hey just don’t provide basic telephone service. Is anyone else in this same boat?! Is there a special place in hell for T-Mobile executives who certainly are aware of this problem and are c...View results from replies