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174 Results

Can't connect to AWS VPN starting this year
I use AWS VPN to connect to my work. There are times when I’m on the road and need to connect to work. I used to be able to just use my T-mobile hotspot from my Mac and work anywhere I had T-mobile c...
Solved
madla
10 months agoPlace SyncUp & IoT
1.4KViews
3likes
8Comments
Awful - BIAT AND SWITCH!
...ow $55 per line, they have my phone and nothing I can do. Will not honor $35 even with recorded call stating $35. STAY FAR AWAY!
TOusback
4 months agoPlace Coverage & Signal
51Views
2likes
1Comment
Awful Customer Service
Second communication about a billing error. I verified first responders discount supposed to be applied already and I even had proof of the chat with previous rep (Rose) who also indicated there woul...
BGIK
6 months agoPlace Billing
15Views
0likes
0Comments
Ohio coverage is pretty awful
I have 6 lines for my family. We moved to Ohio last year and the coverage is god awful basically anywhere that isn't a major city. The coverage maps show fair to good 4g LTE in basically all of O...
magenta9470106
6 years agoPlace Coverage & Signal
1.9KViews
2likes
8Comments
Don't bother buying a Smartwatch from T-Mobile. Assurant is awful.
Replacing my smartwatch was an absolute nightmare. I submitted a claim on July 11th and the website said I could get the same device and it could be used or I could get a new device on the JUMP promo...
digital_witness
2 years agoPlace Other Devices
309Views
1like
1Comment
Awful customer service on returned phone
4 months ago I took advantage of the free upgrade on our 2 phones - iphone 11 to 13. Did all this at one of their stores. You don’t physically return the old phones to the store, but instead they s...
csch
3 years agoPlace Accounts & Services
185Views
0likes
1Comment
Is T-Mobile still in business? Awful Customer Service
I’ve been trying to reach T-Mobile Customer Service 611, 1-800-937-8997 & via the internet. Nothing has been working for 2 days. Do they care about their customers or what. What is going on here. Ar...
skuziej69
2 years agoPlace Plans & Features
79Views
0likes
2Comments
mexico
I am in Mexicoand have no service. The connection is awful. Should I install ESIM. I am not tech savvy. This happens all the time.
Solved
Vica61
8 months agoPlace Coverage & Signal
195Views
0likes
4Comments
The router page in my browser (5G Home Unlimited)
...O WPS PUSHBUTTON but there isn’t a way (that was immediately obvious) to use the PIN option. WHY in the world would companies keep taking away methods for people to use to connect things. And I...
Solved
ZeroChaos80
3 months agoPlace Coverage & Signal
143Views
0likes
4Comments
SyncUP Kids changed to T-Life and now all I get with the new app is an error
I understand SyncUp Kids is no more. I installed the T-Life app on my phone as directed. I’m logged in and have the correct phone number showing up on my screen, but when I go to click next I am seei...
sulrich
2 months agoPlace SyncUp & IoT
1.9KViews
24likes
36Comments