651 ResultsMost relevantEscalate billing issueIs there T-mobile email address to escalate billing issue ? I am writing to request that this one-time bill of $275.57 be waived from this account. The reason being that we have I...SolvedView results from repliesIssues getting account set upOkay so -- I signed up for a single line t-mobile essentials account almost 2 months ago now. I then made a t-mobile.com account. The account told me to enter my mobile number to link it -- which I d...SolvedView results from repliesCookie issue with Community!...ere, I have to use a private window. It definitely appears to be a cookie issue. Yet ONLY with community. I have turned off pop-up blockers, trackers, etc yet still does this. The worst is after a f...SolvedView results from repliesBILLING ISSUES EVERY SINLE MONTH...issing. Please figure out how to fix this. I know you can because you fixed it on other lines on my account without much issue. I have another issue that you guys created when you a...SolvedView results from repliesAccount, T-Mobile app and Live Chat issues...eeps saying "Sorry we're not ready for you yet. We're working on improving your app experience". 3. Live chat is not working for me. I'm logged into my account. I click "contact us" and live chat is n...SolvedView results from repliesNetflix IssueI was trying to set up the free Netflix. I added Netflix as a service, but it wouldn't load past that, so I assumed I could just go back in and create my Netflix account, and closed the page. H...SolvedView results from repliesMcAfee issuesI was trying to login in my account and I was told it was cancelled Primary account holder issuesI have been trying to explore my options online to upgrade my phone but the website is saying that I do not have permission from the primary account holder. This makes absolutely no sense since the o...Payoff Phones ISSUESShows on my T-Mobile account, that we owe another year on our phones, during a “PROMOTION”. It says we owe “xxxxxxxxx”; however, no place online will allow me to pay it here; sooooo, I call 6...SolvedView results from repliesSEVERAL ISSUES...eceived the phone, I received a message. T-Mobile still charged me for the phone. I had to place several calls for TMobile to refund my account, but they have not done so. I will take legal action.