120 ResultsMost relevantSyncUP Kids Watch Battery ReplacementThe battery on our SyncUP kids watch was swollen up and popped open the case. I have not pulled it the rest of the way apart to see if I can replace the battery yet. I thought I would post t...SolvedView results from repliesSyncUp Kids stuck at loading screenI purchased 5 SyncUp Kids watches for Christmas this year. Kids love them, but yesterday I had a second watch get stuck not getting past the loading screen. I'm not sure what led up to it, but the s...SolvedView results from repliesKids SyncUp Watch unpairingI had already paired our syncup watches to my phone in the new Tlife app. The watches died so we charged and once it turned on we have not been able to get it out of the pair setting when you first t...T-Mobile® SyncUP KIDS™ Watch (Sprint)Hello, Is anyone having issues with the SyncUp Kids Watch 1.5, that is a Sprint customer? I just got my watch today and when I go the app, I created a TMobile ID using my email. When I go to pair t...SolvedView results from repliesUnable to create profile on Syncup kids app using iphoneI’m trying to setup my profile on the syncup kids app, but I get an “update profile error” popup that says: “There was an error while updating your profile. Please try again.” &n...SolvedView results from repliesSyncup kids watch stuck on pair mode I had already paired my child’s watch to my phone in the t life app he used it for about a day and a half the watch died so we charged and once it turned on we have not been able to get it out of the...SyncUp Kids Watch SIMWhere and how do I inert the SIM card into the SyncUp Kids watch?? There’s no “tray” I can find that the SIM card can go intoFactory reset of SyncUp kids watch Trying to add my second watch. First watch was no problem, went first to the pairing screen, all good. Second watch has loaded up without pairing to anything, and can’t figure out how to factory rese...Syncup Kids App Crashing with Pixel 8 ProHi, I recently purchased a Pixel 8 Pro and the sync Up kids app crashes as soon as I log in. I allowed all permissions and it still crashes. My pixel 7 worked with no issues. Currently, my wife's p...SolvedView results from repliesKids SyncUp cradle replacementI cannot find a Kids SyncUp cradle replacement after child stepped on and broke charging cradle. Is there a replacement available for purchase?SolvedView results from replies