902 ResultsMost relevantMagenta passWhere do I find my magenta pass. I have spent 4 hours with tech support and 2 hours today at the store with no help. I am going to tmobile center in kcmo tomorrow with the grandkids. HelpSolvedView results from repliesMagenta Plan used between US and BrazilI have ben charged 5 dollars per minute on conversations between US and Brazil. When I purchased this plan, I was advised to purchase Magenta Plus for this type of international calls. T-Mobile w...View results from repliesOne Plus vs Magenta PlusHere's a bunch of dumb questions. Are One Plus and Magenta Plus the same plan but rebranded under a new name or are there specific features to be implemented or discontinued in Magenta Plus? I...SolvedView results from repliesMagenta Plus service- Norwegian Carribean cruiseI have gone to Tmobile to ask about Magenta plus service and the Norwegian cruise we are going on next week. I was told NO Need to put on airplane mode, all is included and as unlimited roaming and i...SolvedView results from repliesMagenta 55 Max vs. Essentials 55 PlanI’m currently on the Magenta 55 plan which costs me $90/mo for two lines. The essentials 55 plan for 2 lines would cost me $55/mo. I don’t stream on my phone, just use basic service of t...SolvedView results from repliesOvercharging So, my phone was back on in Jan .Had a little financial difficulty however I paid full balance on Jan 7th.so, balance was 0. Come Feb 2nd new bill is generated and it shows Jan -feb plan charge 57.10...SolvedView results from repliesEssentials 55+ overcharge I signed up to get two lines for $50.00 (being offered by T-Mobile in September 2023), but now I realize we’re being charged $65 + tax. How do we solve this irregularity? SolvedView results from repliesTMobile Overcharges everytime Nov 2016 I took their Thanksgiving $120 4-lines and unlimited data. The first bill was already over charged by $60. Everytime I call they say that my bill is $180 because I had to pay for the ...SolvedView results from repliesT Mobile Magenta cell phone plans or rate plans!Is T Mobile retiring Magenta cell phone plans or rate plans? Why is T Mobile retiring Magenta cell phone plans or rate plans?SolvedView results from replies3rd Line Overcharge I just realized last week I was being charged $45-50 a month for a 3rd line that I never consented to or used. Two different Customer Service Supervisors say their policy is only allowed to reimburs...