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Price increase
I've been a customer of T-Mobile for over 20 years. I am part of a plan that is grandfathered in. My invoice with multiple lines was typically $205. I purchased several phone devices and committed to...
Micha
3 months agoPlace Accounts & Services
6.5KViews
7likes
8Comments
T Mobile is Terrible!!!! I was scammed, they know it, but won't fix it.
I have been a customer of T Mobile for 10 years! I recently tried to add another line and called in to my business representative. He told me someone new was now covering my account and said they wou...
RGD000
28 days agoPlace Accounts & Services
834Views
1like
4Comments
SEVERAL ISSUES
I bought a cell phone at the T-Mobile store at Costco; they sent me two phones (I did not request a second phone). When the phones arrived, I called T-Mobile to return the second phone. When they rec...
soycuba03
19 days agoPlace Accounts & Services
131Views
0likes
1Comment
Anyone else stuck paying for sunsetted SyncUp Tracker devices that don't work?
Apparently, T-Mobile sunsetted all first generation SyncUp Tracker devices without providing notifications to T-Mobile customers. The devices just quit working one day because they were no longer com...
Auditory
24 days agoPlace SyncUp & IoT
224Views
0likes
4Comments
Welcome to the new Community!
We are so happy that you found your way into the new community. We're always looking for ways to improve your experience, so we did a little remodeling. The first step was updating the website's ...
HeavenM
7 months agoPlace Blog and Updates
814Views
0likes
5Comments
Tmobile Sales Rep Accessories SCAM
...dd extra accessories for commission. Tmobile is supporting this scam too by not doing anything about it!!! I'm reporting this to the BBB.
Cancelasap
3 years agoPlace Plans & Features
432Views
0likes
1Comment
T-Mobile breaking promises to seniors who were offered price-lock guarantee for life on 55+ rate plans
In 2017, I signed up for a 55+ rate plan with the assurance that my monthly rate was price-locked for life. This incentive was a primary reason that I switched from AT&T to T-Mobile. Now, T-Mobile ...
WFREYVOGEL
2 years agoPlace Billing
36KViews
115likes
164Comments
T Mobile sales reps lie
...on't need and making my bill higher just so they can get their commission! I am on a budget and now I am stuck with all these accessories just so this girl can get her commission. You guys l...
Solved
magenta4424902
8 years agoPlace Accounts & Services
2.6KViews
1like
8Comments
Worst customer support and service
I should NOT be dropping calls period. I am by a tower and drop calls all the time! This company takes no responsibility for anything all they care about is selling you something to get their commission...
Jenwaits1
4 months agoPlace Coverage & Signal
51Views
0likes
0Comments
Not received $200 promotional credit cards
I was told by Whitestown, IN store manager I would get three (3) rebate credit cards of $200 each. I haven’t received one yet and its been 6+ months. At the store, he told me he cannot see the syst...
baliobaby
2 years agoPlace Apple
342Views
0likes
2Comments