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Absolutely Terrible Experience with Assurant - Avoid Them at All Costs!
I recently dealt with Assurant, and I cannot express how utterly disappointed and frustrated I am with their abysmal customer service. My ordeal began when I needed a replacement phone, and it took a...
407mobileman
2 years agoPlace Accounts & Services
6.1KViews
15likes
21Comments
Assurant will not let me get my screen repaired
I have a Samsung S20 FE 5G & I cracked the glass but not the screen, I went to file a claim & Assurant won't give me the option to have my phone repaired at the CPR store in town even t...
Dan1648
3 years agoPlace Accounts & Services
4.1KViews
2likes
11Comments
Assurant return concern
...hat I cannot turn it in in-store since the Protection<360> stuff all goes through Assurant. I am scared they will lose my returned phone and then bill me for it, as has happened to so many o...
Solved
magenta7011378
7 years agoPlace Accounts & Services
28KViews
4likes
24Comments
assurant sent me wrong phone
So I broke my s10 filed a claim and received an s20 plus activated it and have been using assurant wants it back and told me that I have to mail it in and be without a phone until they send m...
Solved
S20introuble
3 years agoPlace Android
1.2KViews
2likes
2Comments
Assurant trade in - Sitting in PO box
I sent in my trade in devices last week using the shipping label from the order site. Now, the devices are sitting in a PO BOX near the final destination. I have tried reaching out to Assurant and t...
Solved
tmkimler
2 years agoPlace Accounts & Services
931Views
0likes
7Comments
Being charged for phone after returning back to Assurant...
Hi there, I'm having a really stressful time right now getting the run around from T-Mobile and Assurant regarding a phone claim I have. The Merchant Return Labal states: PERMIT NO. 395 L...
Solved
noblenova
8 years agoPlace Accounts & Services
21KViews
8likes
64Comments
Assurant phone claim..
Hello everyone, I put in a claim 1 week ago today for a replacement phone from Assurant...
PatrickVolt72
2 years agoPlace Accounts & Services
3.3KViews
1like
7Comments
shady refund practices
So, internet account was closed (by me) and there was a refund on my billing for that month. According to the statement,it is scheduled to be credited to my checking account (all bills autopaid via ...
froglegs2002
12 months agoPlace Coverage & Signal
175Views
0likes
1Comment
phone locked to Assurance wireless, need to activated on Tmobile in order to be unlocked
Can Tmobile help unlock my phone bought from Assurance wireless? My phone is qualified for unlocked, but I no longer has service with them as they told me it would be unlocked automatically which n...
Solved
xyz123
2 years agoPlace Device Unlock
2.2KViews
0likes
2Comments
Assurant insurance scam
About 3 years ago cracked my screen, called tmobile assurant, they said only place I could get it fixed was 3 hours away, when I had cell phone repair closer, I ended up paying out of my p...
Dogsr4us1982
5 months agoPlace Accounts & Services
266Views
2likes
1Comment