388 ResultsMost relevantlive agentlive agent Live agent Live support Live agent pleaseNeed a live agent Remove a line without speaking to agent How do I remove a line from my account if I am unable to speak? I can’t talk but all options to remove a line require me to call. Credit Issue @ the cause TMobile AgentHi, I have an issue with my credit report due to a lady agent I spoke to over the phone applying nearly $700.00 my boyfriend and I paid, toward our BILL instead of paying off the phones like I’d a...Rude customer agentWindall J is very rude customer agent. All i asked was why is my bill over 900$ very very bad agent, this person should be removed.Bait and switch - misinformation from phone agentWhen I signed up five new lines with T-Mobile, I was told by Deaven, the phone agent, that he could give me $400 off a new iphone “now” or if I go into a T-Mobile store that would give me $800 off. I...misinformation from store agent...bsp; She assured us that in 3 months we could call to cancel the old line...no problem...well we just tried to cancel the old line and we were told that was not an option (Rose..phone agent today)...she...Where are all the T-mobile agents???It used to be easy to get ahold of a t-mobile agent. Now, I wait forever to speak to someone. As I write this, I've been holding for 45 minutes, and counting! Is everyone on s...lied by agent in storeI was informed by a sales agent at the store that if I switched to the 5G Next plan, my bill would increase by $30. However, in reality, my bill went up by $100. When I called customer care to i...View results from replies