Forum Discussion
VPN or Proxy Service Error Message - Unable to watch Amazon Prime Video
I’ve never had a problem accessing Amazon Prime Video over T-Mobile Home Internet plan with the 5G Gateway N1. A month ago I started having intermittently getting this message: Your device is conne...
I have a Sony tv & prime does not work with T-Mobile wifi. I talked at length with both Amazon & T Mobile. Amazon had me remove and reinstall the prime app. That fixed it for a day or so. T mobile had me change from 5 g to 2.4 g, that worked for a day or so. Then I read on this forum & someone mentioned using Amazon fire stick, which I never use as the Sony remote has an apps button. I tried the fire stick & prime works great. I guess bypassing the Sony remote was the solution. WHEW….so glad I looked at this forum….
