Forum Discussion
VPN or Proxy Service Error Message - Unable to watch Amazon Prime Video
I’ve never had a problem accessing Amazon Prime Video over T-Mobile Home Internet plan with the 5G Gateway N1. A month ago I started having intermittently getting this message: Your device is conne...
@APEnchanted what kind of smart TV or streaming device are you using? There have been discussions about this problem with Sony and/or Samsung TVs. The users were able to use other streaming services with their TVs. Many other people have no trouble with Prime Video on other devices (such as Roku.) I think it’s a bug with the Amazon software related to Sony and/or Samsung TV OS.
