Forum Discussion
VPN or Proxy Service Error Message - Unable to watch Amazon Prime Video
I’ve never had a problem accessing Amazon Prime Video over T-Mobile Home Internet plan with the 5G Gateway N1. A month ago I started having intermittently getting this message: Your device is conne...
I have the same problem. T-MOBILE Support did some troubleshooting and then said that it's an Amazon Prime issue. I contacted Amazon Support. I was told they are "working on it" the Support person couldn't give me a time frame for the fix.
