Forum Discussion
Text Filitering
The company I work for had text messages filtered about a year ago. We confirmed that we have everything correct with 10DLC and were not violating any rules or code of conduct. Our campaigns are proper 10DLC and had met the use case requirements with SBR campaign, Twilio needed to convert the NNID flag on the backend configuration to 10DLC to run our traffic over sanctioned channels. It appeared that the traffic was NOT routing over sanctioned 10DLC. It was running over consumer channels.
This was all corrected and things improved dramatically. However, something happened starting on the 21st of this month where TMOBILE (and METRO by TMOBILE) started filtering about 50% of all of our messages again. Is anyone else experiencing this or would know why this filtering is happening again?
- fireguy_6364Modem Master
nothing i have ever ran into on my side..but all my texting is the normal every day fambam texts and whatnot..
we dont fire each other many links or anything. videos yes..links no..
- gramps28Router Royalty
I've never had this issue. Is this a business account?
- copz1998Connection Curator
@chris_del sorry, no experience with message filtering.
- fireguy_6364Modem Master
that’ll be the main reason none of us see it..regular accounts
- chris_delRoaming Rookie
Anyone out there having the same issue.
- chris_delRoaming Rookie
@gramps28 @formercanuck @fireguy_6364 @copz1998 @esthergent Curious if any of you have experience with having text messages filtered and how I can resolve?
- chris_delRoaming Rookie
Yes this is a business account.
- fireguy_6364Modem Master
yeah if im remembering right hes in a different department now
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