Forum Discussion
power off
Modem powers off a various times throughout the day/night any ideas why
- fireguy_6364Modem Master
if its fully powering off..and by powering off you mean shutting down and not losing network connections..then something is amiss with the device and its either needing a part replaced out or the whole thing needs replaced.
- alldayNewbie Caller
I had the same issue when first setting up the internet as it would reboot every 2 hours 40 to 45 mins. I resolved the issue by doing a factory reset. Connection status was always very good or excellent when it rebooted. Only thing I can pin point is maybe some loop in attempting to update firmware? Been rock solid after the factory reset.
- iTinkeralotBandwidth Buff
It could be as simple as the power transformer. If the power cord has a transformer on it that could be bad or going bad. Of course it could be a problem in the gateway itself. IF there is a heat related issue causing it to shut down then replacing it would be important. Get a replacement.
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