Forum Discussion

Aemm89's avatar
Aemm89
Network Novice
2 years ago

One Device Losing Internet Connection

My T-Mobile home internet is working great for all my devices except my cell phone, a Motorola Edge 2022 which has service through Verizon. It keeps telling me it is connected to the WiFi but has no internet access. As soon as I disconnect and reconnect I have my internet connection back, but this happens many times every day and has caused me to eat through a lot of cellular data (which I now have off). Any solutions to keep it connected?

home internet
t-mobile
  • copz1998's avatar
    copz1998
    Connection Curator
    2 years ago

    @Aemm89 your problem seems to be with Verizon, not T-Mobile. Check the phone to see if you can turn off Wi-Fi calling.