Forum Discussion
Low temperature alert. Please move the device to a warmer location [Error Cpde TEM001]
T-MOBILE’S 5G INTENETR
Message on the router : Low temperature alert. Please move the device to a warmer location [Error Cpde TEM001]
It appears again even though the temperature in the apartment is constant 76. if my equipment is broken, do I have to return it?
- Baileykj50Newbie Caller
I have this same unit that is about 2 months old. It has randomly displayed this message but is now on constantly. If I clear it the message comes right back. Unit appears to work ok.
- PetarKNetwork Novice
I have ARC KVD21 5G Gateway A and noticed the same message today. What’s going on?
- henry51LTE Learner
@Kamil, I’m assuming you have the Arcadyan KVD21 5G gateway. That’s what I have too. I’m stumped when it comes to the “Low Temperature” alert it is dsplaying. The only thing I could find is an old Reddit posting with no helpful answers.
https://www.reddit.com/r/tmobileisp/comments/tnwu5c/anyone_with_the_arcadyan_kvd21_get_the_low/
- fireguy_6364Modem Master
does it actually feel cold to the touch?
- Corey_BNetwork Novice
I am having the same issue currently.. internet has just gone out but i clicked the “clear/acknowledge” button and internet came back.. hopefully no further issues arise.
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