Forum Discussion

mstojack62's avatar
mstojack62
Newbie Caller
3 months ago

Issues Connecting Smart TV

Last night all was well. This morning, for some mysterious reason, I cannot connect my Samsung smart TV to my T-mobile internet. My home internet is working fine in my office but my TV is in another room. I have the 5G gateway with the disk room extender (not sure what to call it).  Unplugged everything and turned it back on. Not sure what else to do except call T-Mobile. Thoughts anyone?

  • mattjoyg's avatar
    mattjoyg
    Newbie Caller

    We have the same issue.  1st time I got it reconnected by changing the name of the TV and it finally worked.  2nd time, about a week later, I setup a 2.4GHz network on the gateway and TV was able to connect first try.  So we'll see how long until it fails to connect again...