Forum Discussion
Is "T-Mobile Home Internet Community" Website Legit?
Got an invitation through email to join the “T-Mobile Home Internet Community”. Appears to be a new website from T-Mobile. But is it really legit, or is it a scam to grab login IDs and passwords?
https://t-mobilehomeinternetcommunity.com
Hello!
Glad you are a part of the T-Mobile family!
As a T-Mobile customer, we are inviting you to join a select group filled with other T-Mobile customers to join the T-Mobile Home Internet Community. This is a simple and engaging private online community where you will help shape the experience for all T-Mobile customers - and get rewarded for it in return!
As a member, you will receive emails inviting you to participate in polls, short surveys, interviews, focus groups, and discussion boards where you can share your candid thoughts on a variety of topics. Your contributions will directly impact issues that matter to customers like yourself. In return, we will regularly share with you how your feedback is used, as well as reward you with gift cards for your time.
To become a member, please click the link below and answer a few quick questions. After this, you'll be invited to create an account with us to begin earning rewards.
We look forward to going on this journey with you and can’t wait to hear your thoughts!
Hey folks! I talked to some of our Insights teams about these emails. This is a legit program that we use to gather feedback by engaging directly with customers. It is only available by invitation and participants are selected randomly.
We appreciate everyone being on guard against phishing threats. That is why I wanted to talk to our peeps and make them aware of what you all see and how you feel. I am glad that I was able to confirm 100% that the T-Mobile Home Internet Community is a T-Mobile owned thing and safe to use.
All opinions are appreciated and valued, so if you didn’t get an invite to join that community, please continue to ask your questions, spread your knowledge, and share your experiences with us in this amazing Support Community.
- formercanuckFiber Fanatic
I probably would have liked to be on this community. I did return my gateway (can't remember if it was 5th or 7th gateway returned since start of 4G LTE Home Internet days).
Sadly, the traffic filtering of VPN as well as local tower 'powering down 5GUC' (5g N41) every night, and a handful of outages this year (+3 weeks for explanation - only through T-Mobile Business), basically sent me back to using Spectrum 😭
- TRY-18446106507Network Novice
true
- philieardiNewbie Caller
How can I obtain this invitation?
- tomwilBandwidth Buff
HeavenM wrote:
I am glad that I was able to confirm 100% that the T-Mobile Home Internet Community is a T-Mobile owned thing and safe to use.
Sure hope you are right.
Between the website outside the T-Mobile domain, WHOIS hidden info, Scam Advisor warning, Community Manager @tmo_nic warning of non-affiliation, and @rb6285 verification with T-Mobile support of non-affiliation, it sure seemed suspect.
tmo_nic Community Manager
This is not a T-Mobile affiliated product. I recommend people do not use that resource out of an abundance of concern and caution for their safety and security.
rb6285
I chatted with support and they confirmed it is not legit.
- formercanuckFiber Fanatic
# whois.corporatedomains.com
Domain Name: t-mobilehomeinternetcommunity.com
Registry Domain ID: 2755895141_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.corporatedomains.com
Registrar URL: www.cscprotectsbrands.com
Updated Date: 2025-01-30T01:10:01Z
Creation Date: 2023-02-03T13:59:10Z
Registrar Registration Expiration Date: 2026-02-03T18:59:10Z
Registrar: CSC CORPORATE DOMAINS, INC.
Sponsoring Registrar IANA ID: 299
Registrar Abuse Contact Email: domainabuse@cscglobal.com
Registrar Abuse Contact Phone: +1.8887802723
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Registry Registrant ID:
Registrant Name: Domain Management
Registrant Organization: T-Mobile USA, Inc.
Registrant Street: 12920 SE 38th Street
Registrant City: Bellevue
Registrant State/Province: WA
Registrant Postal Code: 98006
Registrant Country: US
Registrant Phone: +1.8008662453
Registrant Phone Ext:
Registrant Fax: +1.8008662453
Registrant Fax Ext:
Registrant Email: domain_management@t-mobile.com
- HeavenMCommunity Manager
Hey folks! I talked to some of our Insights teams about these emails. This is a legit program that we use to gather feedback by engaging directly with customers. It is only available by invitation and participants are selected randomly.
We appreciate everyone being on guard against phishing threats. That is why I wanted to talk to our peeps and make them aware of what you all see and how you feel. I am glad that I was able to confirm 100% that the T-Mobile Home Internet Community is a T-Mobile owned thing and safe to use.
All opinions are appreciated and valued, so if you didn’t get an invite to join that community, please continue to ask your questions, spread your knowledge, and share your experiences with us in this amazing Support Community.
- fireguy_6364Modem Master
doesnt make much sense seeing as how they have a forum already dedicated to home net through TMO.
https://community.t-mobile.com/tv-home-internet-7
like what special thing could it possibly have that would need a password protected area to post about TMO home net stuff?
- gramps28Router Royalty
- copz1998Connection Curator
It does look a little suspicious, and lacks the usual T-Mobile branding.
Here is what Scam Advisers say:
https://www.scamadviser.com/check-website/t-mobilehomeinternetcommunity.com
I will not be going to the website.
- johnborConnection Cadet
looks fake no way to register, so looking for password info. only
- tomwilBandwidth Buff
bocaboy2591 wrote:
Sounds legit to me. I went to the site and didn't see anything suspicious.
If the URL had “t-mobile.com”, like this community (community.t-mobile.com), I would agree. But this has a different URL away from the t-mobile.com domain.
Whois seems suspect, as the website info was protected in Great Britain.
https://who.is/whois/t-mobilehomeinternetcommunity.com