Forum Discussion

Skinwalker's avatar
Skinwalker
Network Novice
2 months ago

I need a net guru

When connected to our T-Mobile home internet. On my PC I can connect to the network ok, but have no internet. I am able to connect (with internet) to hotspots from my phone, through my laptop (connected thru T-Mobile home internet) and any other hotspots just fine. My PC build: Motherboard ASUS z790 hero - CPU Intel 13900k - GPU MSI RTX4090 - PSU Seasonic 1300watt titanium

It worked fine until I did a complete format/reset of windows 10 pro (now windows 11 fully updated). I have removed the network device in device manager, reinstalled it. I have updated the drivers (several times). I have ran commands as admin: netsh winsock reset - netsh int ip reset - netsh int ip reset resetlog.txt - ipconfig /flushdns - ipconfig /release - ipconfig /renew - netsh int ipv4 reset resetlog.txt

I am on the PC in question right now, it is connected to my laptop hotspot, which is connected to our T-Mobile home network. I cannot get internet access from our T-Mobile home network when directly connected to the network with this PC. Any help is appreciated: here's a little more system info:

SSID:    Wu-Tang Lan
Protocol:    Wi-Fi 6 (802.11ax)
Security type:    WPA3-Personal
Manufacturer:    Intel Corporation
Description:    Intel(R) Wi-Fi 6E AX211 160MHz
Driver version:    23.80.0.7
Network band (channel):    5 GHz (153)
Aggregated link speed (Receive/Transmit):    721/29 (Mbps)
IPv6 address:    2607:fb90:d94e:19c7:ea29:a8f7:2648:f0b8
fdfe:5e6c:2e69:98de:a5fb:7aa9:be6b:922

  • dwcraig1's avatar
    dwcraig1
    Transmission Trainee

    You might try disabling T Mobiles Cyber Security providing you have it and see if your PC will connect with it off.  It's easy enough to turn on and off in the app.

  • dwcraig1's avatar
    dwcraig1
    Transmission Trainee

    I suspect it's your adapter setting. My PC setup is very similar to yours.

    Here's the first two setting on mine.

    On my gateway 5 GHz, WPA2/WPA3, AES.