Forum Discussion

Fey's avatar
Fey
Roaming Rookie
2 years ago

How To Login with Home Internet Only

We recently switched internet providers to T-Mobile.  We do not have any cell phones with T-Mobile.  Apparently, since we do not have a T-Mobile phone number we are not allowed to access the website.  We did sign up for paperless billing and autopay but if I need to change either of those settings I’m in trouble because I cannot sign into our account.  How on earth is this acceptable?

Does anyone have a workaround to providing a T-Mobile phone number in order to access my account on the website?