Forum Discussion
How to improve speed?
We were told we would get 750-1 gig internet. We only get around 300. Is there any configuration we could do to improve it? I have moved it around the house.
- El_GorditoTransmission Trainee
WOW! That was a crazy claim they told you. Most folks are not even getting the 300Mbps you are. I was told 30Mbps but I routinely get double that.
I have seen some big numbers, but never 1Gbps.
Keep us posted. :-)
- SteveTransmission Trainee
If you are getting a consistent 300Mbps down, consider yourself fortunate. I am please with anything over 30Mbps (Some days around 100Mbps)as I moved from a DSL line of 1.5Mbps down and 0.28 Up. (And that was advertised not actual.) If you are finding you need more speed than 300Mbps, I would recommend a fiber connection.
- djb14336Bandwidth Buddy
Make sure to test to areas where you are actually sending/receiving data. Sites like Speedtest.net by default are trying to find locations close to you with the best initial ping results. It is not necessarily a fair representation of where you are actually reaching out to for your daily driving on the web.
For example, mine hits the Charlotte area because I am in the Carolinas. My games and streaming service CDN’s are NOT hosted there. When I test out to the regions where the Blizzard, Bungie, Square-Enix, etc. servers are hosted--I get considerably different results. Often times BETTER because the Charlotte area is prone to congestion issues (why TWC/Spectrum routed us through Raleigh and not Charlotte).
If you do such testing and notice a very dramatic difference, pass this info on to support. It may be evidence of local backhaul or other peering issues that need to be addressed at a higher tier (the problem may actually involve a third party partner).
Just as an example, here are some results from some tests done close together in my history:
Notice how the one all the way up in Montreal faired better than the one that was just 50 miles away that Speedtest defaults to.
- cordjNetwork Novice
WoW! That would be excellent, however, I’d be pumped to get the 300 you’re getting. I was told 30 Mbps, but I’m pretty lucky as I typically average between 100 Mbps to 130 Mbps on the LTE gateway. I’m still waiting for the 5G upgrade.
I try to keep in mind that the system, compared to other providers, is very new so it’s likely the best is yet to come.
- HenrickTheBullRoaming Rookie
Wow. A gig. I was barely promised 25mb/s and that was only after I pestered the sales agent for 20 minutes about expected speeds. I’m getting 1.8mb/s down and 0.03mb/s up btw. I’m extremely frustrated.
- Den_in_USATransmission Trainee
I have had my Nokia 5G21 for a couple of days here in Riverside, CA and the speed is all over the place. As high as 35 mbs down with 10 mbs up, and a low of 5 mbs down with 1 mbs up. I always have 3 bars and only get 4g.
- Dan_The_AnonymoNewbie Caller
I wish I could get 300 mbps but my upload is trash most of the time, I want to live stream to twitch and youtube but I need 6mb+ of upload.
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