I'm only getting about 25 to 45 Mbps down and similar up. I keep seeing people get in the 200s down! How can I get those kind of speeds? I'm not very far from a tower and I've tried the Nokia Gateway all over the house!

Remember, when dealing with signal values they are typically negative numbers. So -89db can be an order of magnitude better than -92db.

Connection info Primary Signal B2RSRP -108dBmSNR 2dBRSRQ -13dBRSSI -77dBm Secondary Connection n71RSRP -92dBmSNR 12dBRSRQ -12dB

Yeah... need to dial in better numbers for the 4g side. That is going to dramatically limit the symbol rate it allows. Those 5g numbers on a straight 4g line would easily get you symbol rates that could break 100 by 30 provided there wasn't a lot of congestion. You may want to try some tests to some other destinations too to get a better idea of how things look. The screwy CGNAT/XLAT464 tunneling they do (sort of like a VPN) can really screw up geolocstion and routing stuff. The "closest" location that those tests tend to select can be pretty bad... Laden with congestion. Mine will pick spots in NC/GA (I am in SC), and often may come in around 60/15... but I can test 80/20 or better to Seattle (CenturyLink) or somewhere off the wall like Montréal or Toronto. In other words, sometimes it isn't the wireless bogging you down, but the congestion, be that localized traffic or the routing/peering further upstream

May want to focus more on the "quality" indexes. Can have a "good" quality connection at 105 RSRP, provided the other indexes are strong.The more usable headroom within the wave form, the better the CQI value can calculate, which impacts the symbol rate it will try to run. I can get the same throughput at 90 as I can at 96, provided the noise and other metrics stay strong.

You have nothing to lose but to try. I sent my “can” back, a few days later my brother got one around the corner and he got great numbers. I re-ordered it. Meanwhile I watched every video on the net and I called T-Mobile and was transferred to a T-Mobile engineer, he told me the “can” doesn’t like being in a window or direct sunlight, keep it away. My kitchen has 2 windows and putting it higher was the game changer. If you have a tall piece of furniture in your living room or dining room give it a try. It just may be perfect or close.

how to improve signal and speed on home internet¿

rotoruda
Network Novice
12 months ago
007BondMI6 wrote:

Depends on if you are happy with what you have. I installed an external antenna made a world of difference very happy.

Which external antenna did you go with and where did you place it?
Delvalle7
Network Novice
2 years ago
I would like to know how to boost the speed and signal as well. we had storms in March and we are being told that they have no intention of bringing the service back to its previous functionality. we have service (crappy and unreliable, but we can use it) so they quote that we used the service so it is the expectation that our quality remains crappy but this should be what we expect. I don’t currently have another provider in my area-- although the moment we do we’ll be switching our entire account (because if you know there is an issue and choose not to fix it…. well. ) but until then I need to have a more reliable signal and preferable better speeds.
I have no issue purchasing an antennea or whatever I have to do-- If that is the only option-- what kind of antennea? Brand? Recommendations?
WyattWolfe
Network Novice
3 years ago

I get over 500, all the time… Tower is 2 blocks from my house with a clear shot out the window
iTinkeralot
Bandwidth Buff
3 years ago
If you have the Arcadyan Gateway and the more recent firmware update you will not have any advanced metric information via the web browser interface. You will have to use the mobile application to have more information and be able to manage the Arcadyan gateway.
The Nokia gateway web UI is much better and allows cellular metric information and admin capability.
So, getting the cellular metrics depends upon the gateway you have.
NeuroPsyche
Roaming Rookie
3 years ago
007BondMI6 wrote:

H0GGZ1LLA wrote:

I'm only getting about 25 to 45 Mbps down and similar up. I keep seeing people get in the 200s down! How can I get those kind of speeds? I'm not very far from a tower and I've tried the Nokia Gateway all over the house!

It does not matter how far you are from the tower what matters is signal quality.

Phone app is a bit limited go to 192.168.12.1 on your computer web browser.

First page expand Primary and secondary internet connection signal all that info is needed screen shot ok too.

Then on the left click Status and again expand Primary and secondary cellular network again all that data or screenshot.

Again need

RSRP

SNR

RSRQ

RSSI

For both primary and secondary.

And Band for both.

With this info we can help you.

RSRP the lower the number the better.

SNR higher is better on this one.

RSRQ lower is better.

RSSI lower is better.

Hi! I am having the same issue, poor speeds and a tower is in sight.
I read what you wrote, go to 192.168.12.1 modems page IP address but I have no left click ability and cannot expand anything on the root page of 192.168.12.1.
when I go to that IP it gets redirected to: //192.168.12.1/home and all I see is Home, Connection status section where it shows Devices --- Wifi gateway ----- Internet
then below that two boxes, left box shows Connection Quality which says Very good, and right box that says, Gateway and then below it firmware, UI version, serial number, etc.
How do I open the page where it shows RSRP, SNR, RSRQ and so forth?
Thanks
bock57
Channel Chaser
3 years ago
JCISONLINE wrote:

any help here?

Are you connect to N41 on your secondary signal? if not try a different spot for your gateway..
JCISONLINE
Network Novice
3 years ago

any help here?
tomwil
Bandwidth Buff
3 years ago
jeff1805 wrote:

Sorry, I am not finding any of these screenshots on either that app or the webpage (192.168.12.1). I have searched both places and do not find any mention of primary networks or any signal readings like what is being shown in many of the previous responses.

On the T-Mobile Home Internet app, go to “More”, “Advanced cellular metrics”.
jeff1805
Network Novice
3 years ago
Sorry, I am not finding any of these screenshots on either that app or the webpage (192.168.12.1). I have searched both places and do not find any mention of primary networks or any signal readings like what is being shown in many of the previous responses.
tomwil
Bandwidth Buff
3 years ago
jeff1805 wrote:

Just got my home 5g 2 days ago and have poor speeds. I am trying to follow the advice in this thread, but when I go to 192.168.12.1, I do not find any options (or mention) of the primary or secondary signal. I have “home”, “networks”, and “support” buttons on the side. Any ideas?

The Arcadyan web GUI is very limited. You probably need to use the T-Mobile Home Internet app to see the info.