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xRemarkAbel's avatar
xRemarkAbel
Network Novice
3 years ago

Error Codes Wan005 and Wan002

Does anyone else using the T mobile Home Internet model KVD21 have this happen to them? My internet worked great for the first month, and about 2 days ago or so the internet just drops randomly and won't reconnect and will give me error codes Wan005 and Wan002 until I factory reset it. Turning it off and on again multiple times doesn't fix the error either. And when I do factory reset it, whenever it goes to reboot it gets stuck in a cycle where it keeps restarting over and over until randomly it finally reboots after unplugging and plugging it back in multiple times. This is super frustrating as you could probably imagine and I have no idea why out of nowhere it started doing this. Any help or advice would be greatly appreciated, if it continues I guess I will try to see about getting a replacement unit. Thanks for any input or thoughts on what could be the issue! 

  • We have tried to summarise the reasons and fixes for T-Mobile Wan002, Wan005 And Cel002 error codes here, hope it helps you to fix the issue smoothly.