Forum Discussion
Dieselista
3 years agoNetwork Novice
Dropping WiFi calls when using T-Mobile Nokia 5G21 Gateway
I have used this gateway for about 6 months and generally it has been very good for all internet needs including streaming video, Skype, Zoom, general surfing etc. Just recently, however, it has sta...
shrebber
3 years agoNetwork Novice
I meant to get back to this thread on Monday. T-Mobile reached out to me on Monday and stated that they ARE aware of the issue and have several tickets open. They stated that they are working on the issue, at least in my area.
That said, I have not had the problem this week in my three locations. Phone calls seem to be fine now.
One other note: The last F/W update changed the WiFi security setting to WPA2/ WPA3 where mine had been set to WPA/ WPA2. I set it back to WPA/ WPA2 and that’s when calls started working properly again. Coincidence? I don’t know. The tech I spoke to could not answer that question. If you are still having a problem you might try doing that.
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