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rebop24's avatar
rebop24
Transmission Trainee
6 months ago

Cookie issue with Community!

Hi folks,

New to T-mobile but not new to compiuting or cellphones. Been online since 1986 (not a typo), but this one baffles me.

 

Everything T-mobile is working including all iPhone apps and all browser sites EXCEPT here in Community! Everything T-mobile is whitelisted and cookies accepted, but when I try to login here after signing in it crashes with the following screen shot. To get here, I have to use a private window. It definitely appears to be a cookie issue. Yet ONLY with community.

I have turned off pop-up blockers, trackers, etc yet still does this.

The worst is after a few tries, I am locked out of my T-mobile account for 24 hours.

Can anyone help?

Thanks!

~Bob

 

  • I seem to have found a cookie blocker extension setting that allows this to work now. Whew! Had to really seartch this one.

    Thanks all.