Forum Discussion
Cookie issue with Community!
Hi folks,
New to T-mobile but not new to compiuting or cellphones. Been online since 1986 (not a typo), but this one baffles me.
Everything T-mobile is working including all iPhone apps and all browser sites EXCEPT here in Community! Everything T-mobile is whitelisted and cookies accepted, but when I try to login here after signing in it crashes with the following screen shot. To get here, I have to use a private window. It definitely appears to be a cookie issue. Yet ONLY with community.
I have turned off pop-up blockers, trackers, etc yet still does this.
The worst is after a few tries, I am locked out of my T-mobile account for 24 hours.
Can anyone help?
Thanks!
~Bob
I seem to have found a cookie blocker extension setting that allows this to work now. Whew! Had to really seartch this one.
Thanks all.
- rebop24Transmission Trainee
Anyone here from T-mobile? Can you get this to the developers? Here is enough to solve this problem - again with Firefox!! Lots coming here:
Hopefully this will help you help me....
I am logged in to another part of the T-mobile domain in another tab. I go to new tab to login here at Community and before I attempt I get this:
''The script from “https://tmobilees.mpeasylink.com/mpel/mpel?href=https%3A%2F%2Fcommunity.t-mobile.com%2F&ref=&lang=en&country=&curr=undefined®ion=” was loaded even though its MIME type (“”) is not a valid JavaScript MIME type.
community.t-mobile.comAppReady.allowLoadingElements() has not been called which might be an error. Make sure the app component calls it, that all route resolvers resolve, and there aren't any previous errors. rollbar.min.js:1:64172
''
After I try I get this:See image:
More coming...
- rebop24Transmission Trainee
Then I login SUCCESFULLY in a Private Window and the errors abound. But it works there!!Some cookies are misusing the recommended “SameSite“ attribute 9
Cookie “visid_incap_2634229†has been rejected for invalid domain. authenticate
Cookie “incap_ses_1341_2634229†has been rejected for invalid domain. authenticate
Cookie “visid_incap_2634229†has been rejected for invalid domain. authenticate
Cookie “incap_ses_1341_2634229†has been rejected for invalid domain. authenticate
This page uses the non standard property “zoomâ€. Consider using calc() in the relevant property values, or using “transform†along with “transform-origin: 0 0â€. community.t-mobile.com
Some cookies are misusing the recommended “SameSite“ attribute 20
Google Analytics and Tag Manager is being shimmed by Firefox. See https://bugzilla.mozilla.org/show_bug.cgi?id=1713687 for details. sandbox eval code:1:9
cdl:: Debug is DISABLED rollbar.min.js:1:64172
Path :/ rollbar.min.js:1:64172
Reading PageMap... Checking for :: GROUP_LIST rollbar.min.js:1:64172
Applicable tag length :: 9 rollbar.min.js:1:64172
Object { "cdl.page.siteName": "TMO", "cdl.page.channel": "Community", "cdl.page.subSection": "Home", "cdl.page.name": "Home Page", "cdl.envData.architecture": "NA" }
rollbar.min.js:1:64172
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://js-agent.newrelic.com/nr-rum-1.260.1.min.js. (Reason: CORS request did not succeed). Status code: (null).
The resource at “<URL>†was blocked because content blocking is enabled. 2
None of the “sha512†hashes in the integrity attribute match the content of the subresource. The computed hash is “z4PhNX7vuL3xVChQ1m2AB9Yg5AULVxXcg/SpIdNs6c5H0NE8XYXysP+DGNKHfuwvY7kxvUdBeoGlODJ6+SfaPg==â€. community.t-mobile.com
New Relic: A problem occurred when starting up session manager. This page will not start or extend any session. rollbar.min.js:1:64172
ChunkLoadError: Loading chunk 75 failed.
(error: https://js-agent.newrelic.com/nr-rum-1.260.1.min.js)
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ChunkLoadError: Loading chunk 75 failed.
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ChunkLoadError: Loading chunk 75 failed.
(error: https://js-agent.newrelic.com/nr-rum-1.260.1.min.js)
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New Relic: Downloading runtime APIs failed... rollbar.min.js:1:64172
ChunkLoadError: Loading chunk 75 failed.
(error: https://js-agent.newrelic.com/nr-rum-1.260.1.min.js)
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community.t-mobile.com:569:23
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://js-agent.newrelic.com/nr-rum-1.260.1.min.js. (Reason: CORS request did not succeed). Status code: (null).
None of the “sha512†hashes in the integrity attribute match the content of the subresource. The computed hash is “z4PhNX7vuL3xVChQ1m2AB9Yg5AULVxXcg/SpIdNs6c5H0NE8XYXysP+DGNKHfuwvY7kxvUdBeoGlODJ6+SfaPg==â€. community.t-mobile.com
New Relic: Downloading and initializing page_view_event failed... rollbar.min.js:1:64172
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rollbar.min.js:1:64172
New Relic: Downloading and initializing page_view_timing failed... rollbar.min.js:1:64172
ChunkLoadError: Loading chunk 75 failed.
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rollbar.min.js:1:64172
Consumer used without a Provider 2 rollbar.min.js:1:64172
XHRPOST
https://api.rollbar.com/api/1/item/
[HTTP/2 429 Too Many Requests 132ms]UNAV Script Loading rollbar.min.js:1:64172
Uncaught TypeError: insidedUNAV.offset() is undefined
mutationCallback https://community.t-mobile.com/:699
MutationCallback* https://community.t-mobile.com/:713
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community.t-mobile.com:699:45
XHRPOST
https://api.rollbar.com/api/1/item/
[HTTP/2 429 Too Many Requests 128ms]TypeError: e.data is null quickdrag.js:59:6
received response: null rollbar.min.js:1:64172
The script from “https://tmobilees.mpeasylink.com/mpel/mpel?href=https%3A%2F%2Fcommunity.t-mobile.com%2F&ref=https%3A%2F%2Faccount.t-mobile.com%2F&lang=&country=undefined&curr=undefined®ion=undefined&osl=en-US†was loaded even though its MIME type (“â€) is not a valid JavaScript MIME type. community.t-mobile.com
AppReady.allowLoadingElements() has not been called which might be an error. Make sure the app component calls it, that all route resolvers resolve, and there aren't any previous errors. rollbar.min.js:1:64172 - rebop24Transmission Trainee
Post awaiting moderation. It was loooong.
Please fix this. I hate getting logged out for false login failures.
- syaoranTransmission Titan
I haven't had any of those issues using Edge.
- rebop24Transmission Trainee
It does not happen in Edge. But it does in Firefox. And I only use Edge when forced to. But that is an entirely different discussion :)
- gramps28Router Royalty
I'm using Firefox mobile with no issues.
- rebop24Transmission Trainee
gramps28 wrote:
I'm using Firefox mobile with no issues.
Apples and oranges, but thanks. Like the difference between Honda cars and Honda motorcycles.
This IS an issue that needs a prgrammatical fix. It appears to be a (or more) badly coided cookie that Firefox goes far enough to reject and not allow login to the Community. Would love to see it fixed.
And the analysis I posted has still not been released from review by the mods. - rebop24Transmission Trainee
You know, being new to T-Mobile, I might have put this in the worng forum. Please feel free to move where it might get better attention.
- rebop24Transmission Trainee
I have reported this to T-mobile programmers with the help of T-Force (they are great!) BUT also may have found a workaround.
Will report here if so.
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