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not-a-number's avatar
not-a-number
Transmission Trainee
2 years ago

Being redirected to Chinese msn

This is a strange one. I started my laptop yesterday and noticed that the news feed on the taskbar was in Chinese. Clicking any of the news items brought me to msn.cn/zh-cn. Manually trying to go to msn.com redirected me to msn.cn/zh-cn. I thought it was malware on my computer, so I malware checked and deleted my cookies. There was no malware found and deleting the cookies didn't help. Then I tested all the other devices in my house. All the computers and all the phones act the same way. What's more, if I switch my phone over to AT&T towers, msn.com works normally. So, it seems obvious to me that the problem is with T-mobile. I rebooted the gateway and that didn't fix the problem. This may not be a serious problem, but, then again, maybe it is. I don't like that I'm somehow being redirected to a Chinese site. Does anyone have any suggestions/solutions concerning this?

  • Have they tried factory resetting the gateway?  I would think that would be worth trying before requesting a replacement gateway.