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Being redirected to Chinese msn
This is a strange one. I started my laptop yesterday and noticed that the news feed on the taskbar was in Chinese. Clicking any of the news items brought me to msn.cn/zh-cn. Manually trying to go to ...
Have they tried factory resetting the gateway? I would think that would be worth trying before requesting a replacement gateway.
This is a head-scratcher for sure! I'd try checking DNS on the machine that’s connecting to the Chinese version of MSN. You can't do that on the gateway, but if you're on Windows, you can change the DNS under Network Settings. (Full disclosure, I'm a Mac-guy.)
If the gateway is your first listing (192.168.12.1), replace it with OpenDNS’ servers: 208.67.222.222, 208.67.220.220 and then the third entry would be your gateway’s IP. That will remove T-Mobile from doing the DNS look-up and hopefully force your computer to go to the correct site.
Just to make sure that you're working with the right credentials, reboot your laptop AND the gateway, then try accessing the site.
For the record, I live in S. Florida, but my external IP address (issued automatically by T-Mobile) is Seattle, WA. I use the DNS settings above and don't have a problem with address resolution, so maybe it can help you too.
If that doesn't work, I'd download a VPN client (Mullvad VPN or Nord VPN) and see if forcing your location to be local might not also work. A VPN will replace your existing T-Mobile external IP with theirs, and could also potentially solve your problem.
If neither of these solutions work, I would guess there is something on your local computer that’s redirecting this site.
Good luck, and let us know how it goes!
