Forum Discussion
3 months
Where do I send a complaint??? I have been trying to get an issue corrected for MONTHS and just today I spent over 2 hours on the phone to not have it corrected but instead have money taken out of my...
I found the chat on that page effective. There was no problem understanding what was typed. I did not have to hold or wait for a call back. I was there just ~an hour ago and went right to the login to get a live agent. Now it is after business hours, I think, but early in the a.m. before the day ramps up too much it is usually a reasonable path to take to have the conversation.
