Forum Discussion

TeacherTechie's avatar
TeacherTechie
Newbie Caller
2 months ago

Prepaid Account Shortcomings

T-mobile Prepaid does not allow for changing 2 factor authentication. You lose your phone, and guess what? you can't log in,  because it requires...your phone!!

I tried using my bank's bill pay to add money to my prepaid account. No! T-mobile sends it back!! You can't pay us that way. Only if you are post paid!!

It's not exactly friendly......

  • syaoran's avatar
    syaoran
    Transmission Titan

    You should also be able to add funds to your Prepaid account by visiting your local T-Mobile store and paying with debit or credit.