Forum Discussion

Impact91's avatar
Impact91
Network Novice
2 years ago

how do i find my username once i made my tmobile ID

I'm trying to find my username to be able to get my $50 rebate but I can't find it nor remember it, so how do I find it or retrieve it? Thank you

  • Give Customer Care a call at 611 and have them reset it for you.  As an alternative, reach out to T-Mobile through DM on Facebook or Twitter and explain the issue you are having.

  • tomwil's avatar
    tomwil
    Bandwidth Buff
    Impact91 wrote:

    I'm trying to find my username to be able to get my $50 rebate but I can't find it nor remember it, so how do I find it or retrieve it? Thank you

     

    Isn’t it the email address or phone number that you signed up with T-Mobile?

     

  • syaoran's avatar
    syaoran
    Transmission Titan
    Impact91 wrote:

    I've put in both and tells Me its wrong

    Are you sure you are typing in the correct password?  Passwords are case sensitive.

  • Impact91's avatar
    Impact91
    Network Novice

    Yes I'm putting in the correct password the way I made it so idk what is going on 

  • syaoran's avatar
    syaoran
    Transmission Titan

    Give Customer Care a call at 611 and have them reset it for you.  As an alternative, reach out to T-Mobile through DM on Facebook or Twitter and explain the issue you are having.

  • syaoran's avatar
    syaoran
    Transmission Titan
    Luvenia wrote:

    How do I find my username 

    Your username is your e-mail address or your T-Mobile phone number.