Forum Discussion

jrosborn's avatar
jrosborn
Network Novice
2 years ago

Family Allowances Error removing Limit device access times

Trying to remove a few time periods selected on Family Allowances Limit device access times on our kid’s phones.  Always get an error for about a month now.  It used to work, but now they are stuck being limited during those times.

https://my.t-mobile.com/account/profile/family_controls/allowances/dashboard

 

Error Message:

We're having some trouble.

Your request did not succeed. Please try again.

 

Current Setting
Attempted New Setting
Error Message

 

  • jcb999's avatar
    jcb999
    Network Novice

    Hey,

     

           I know your question is 8 months old, but did you ever figure out how to get the time restrictions removed?  I’m stuck in the EXACT same spot.