Forum Discussion
Error "Uh-oh, it looks like we have our wires crossed. Please try again later."
Hi,
I used prepaid account about 7 months and switched to postpaid one week ago. I spoke with 5-7 different t-mobile representative/technicians (spend about 3 hours total) and no one can't help or say when I can use my account. I see "Uh-oh, it looks like we have our wires crossed. Please try again later." error message when I am trying to login in. I can't use my Netflix as well without access to my profile.
Here’s what we have for a workaround on this issue:
- Make sure you’re not going to a like you bookmarked or saved.
- Clear your cache/cookies in the browser you’re using.
- Use the respective links for Prepaid or Postpaid and click the MyT-Mobile on the top right hand corner to log into your account
- Prepaid- https://prepaid.t-mobile.com/home
- Postpaid- : http://my.t-mobile.com/
- sgiengNewbie Caller
This seemed to have worked for me...
I tried logging in normally (many multiple times) by going to t-mobile.com and got the ‘uh oh’ message.
Found this discussion to look for answers. Found no answers, so tried to add to the discussion by clicking in the reply text box.
That opened up a new page where I was asked my security questions.
Once answered I was able to get into my account.
Hope that helps somebody.
- magentapillRoaming Rookie
please fix this issue
- TienAnnaTruongNewbie Caller
Can anyone please fix this issue?
- onofrioNewbie Caller
Hey. I always get this message when I try to log in. any help? “Uh-oh, it looks like we have our wires crossed. Please try again later.”
- magenta1447425Newbie Caller
I’ve been getting this error for years, keeps happening. I haven’t been able to login for months this time. I had to come here to login for it to work. WTF?
- magenta10602434Newbie Caller
Can’t use my phone because I can’t log into my account to pay my bill. 4 days now. Can’t get support because I can’t log on. Can't call support because my phone doesn’t work, because I can’t log on to pay my bill.
- honglinsuNewbie Caller
I’m having the same issue - “ Uh-oh, it looks like we have our wires crossed. Please try again later. “
- misakacharlieNewbie Caller
I have the same issue :(
- LividSnacksNewbie Caller
i have to login to pay my phone bill . . . Have tried different browsers and devices and still get
“Uh-oh, it looks like we have our wires crossed. Please try again later.”This is the equivalent of McDonalds telling you they don't have burgers because the delivery guy called in sick. You just don't expect these type of things from a multi-million dollar companies……
- redhonker66Newbie Caller
I have the same problem and it has been 5 days. Still not working. When will it be resolved?
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