Forum Discussion
Change existing 2-factor authentication on prepaid
I have two-factor authentication (TFA/MFA) set up with an authentication app for my prepaid account. I just got a new phone and am trying to find how to switch the codes over to it, but I cannot find where to make the change. I can’t remember how I set 2FA up previously, as it was several years ago. Does anyone know how to do this?
- gramps28Router Royalty
Did you transfer your data to the new phone? Your apps should of transferred also.
- pontifexNetwork Novice
Yes, but the 2FA authorizations did not transfer with it, and the app I'm using has no apparent way of extracting the seed information.
- aint1Roaming Rookie
I found this answer on reddit and it worked for me:(31July2024) (thanks to JHyde2109!!) At least I was able to change my authenticator app. Didn’t see a way to eliminate sms text message
Old post, but I was able to make changes for 2FA on my prepaid account by following something from this URL: https://www.howardforums.com/showthread.php/1928713-Any-way-to-stay-logged-into-T-mobile-account
> Login to TMo account then copy/paste:
> https://account.t-mobile.com/sap/v2/profile/security-dashboard
> After that it should give you option for text or 2FA code to login so you don't have to bother with texts
Related Content
- 3 years ago
- 2 years ago
- 10 years ago