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magenta4L's avatar
magenta4L
Roaming Rookie
2 years ago

Unable to create profile on Syncup kids app using iphone

I’m trying to setup my profile on the syncup kids app, but I get an “update profile error” popup that says:

 

“There was an error while updating your profile.  Please try again.”   

 

I tried at least 10 times.   Has anyone encountered this issue?

  • Update: I tried again this morning and it worked. I was able to get my kid signed up and add her contacts. She’s using her watch.
    Might have been a server issue. Hope things work for y’all too.