Forum Discussion
Unable to create profile on Syncup kids app using iphone
I’m trying to setup my profile on the syncup kids app, but I get an “update profile error” popup that says: “There was an error while updating your profile. Please try again.” I tried at ...
Update: I tried again this morning and it worked. I was able to get my kid signed up and add her contacts. She’s using her watch.
Might have been a server issue. Hope things work for y’all too.
Yes, I enjoy T-Mobile’s cellular service, but their customer needs work.
I thank you both for your messages because I knew immediately it was an issue with either the app or the server.
