Forum Discussion
syncUp kids watch no text notification sound
Why does the SyncUp watch not have a sound notification when receiving a text? Sound and vibration is on in settings but it doesn’t work for texts!
- breelj76Newbie Caller
The sound & vibration is under settings on the watch but there's another button that looks like a speaker. This is a mute button. When activated, the watch won't make sound or vibrate. You can turn this "mute" on/off from the watch or the app.
- GeoHuebNetwork Novice
Within virtual boundaries it doesn’t make noise. Once I removed them it started working.
- NCC323Network Novice
I’m having the same issue. Watch doesn’t receive notification for text messages. Watch is brand new, I haven’t setup boundaries yet. Did you get it to work?
- jandaNetwork Novice
We were experiencing the same issue. What fixed it was holding down the main watch button for a few seconds and setting "restart" from the menu that pops up. After it rebooted, the text sounds came back. Hope that helps.
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