Forum Discussion

sulrich's avatar
sulrich
Newbie Caller
2 months ago

SyncUP Kids changed to T-Life and now all I get with the new app is an error

I understand SyncUp Kids is no more. I installed the T-Life app on my phone as directed. I’m logged in and have the correct phone number showing up on my screen, but when I go to click next I am seeing “something went wrong. Please try again.”

I really NEED to see where my child is. This is because of a bus drop off in the afternoon and ensuring I am there on time for her sometimes early bus. That is the whole reason I bought the SyncUP watch. 

What needs to be done to resolve this constant error?