Forum Discussion
Tyson
3 years agoNetwork Novice
Sync Up Kids Watch not charging after April update unless rebooted
Last week the watch downloaded and update with no notice before hand that it was going to two days after purchasing. That shouldn’t be allowed unless I approve it via the app for numerous reasons ...
KevinShah
3 years agoT-Mobile Employee
Tyson,
Sorry for your experience. That is not our expectation. Could you please email us at skw-feedback@t-mobile.com with your watch information so we can investigate and see how we can support you.
Thank you for your partnership and support.
SyncUP KIDS Watch Team
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