Forum Discussion
zeeman1
2 years agoNetwork Novice
Remove old SyncUp Watch
I had an old SyncUp watch on my plan that I no longer want to see. It shows as offline in my house. How can I just un-sync that watch from my app?
- HAguirreT-Mobile Employee
From the SyncUP KIDS app, tap on the old profile. Select the menu (3 lines at the top right-hand corner). Tap the edit icon next to the profile picture. You should be able to delete the profile on the next screen.
- zeeman1Network Novice
figured it out, though its not obvious, and it was nice enough to unpair the new watch when i did it. they REALLY need to get these things set up better.
- WilgaNetwork Novice
Can't see the option to remove my nephews. My brother added me as their guardian while he was out traveling, but it's not needed anymore and I can't remove them from my notifications or account.
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