kids syncup won't turn on despite charging for hours watch is a few weeks old. thx

has any one solved this issue? my kid watch is on the same state!

Old watch stoped charging and was given a “new” Gen 2 but it’s not showing the battery icon when charging and after activation it shut down and won’t turn on. Any suggestions? Should we take it back

So I was having g this problem. Sat I. The charger wasn’t charging. I found that I had to like squeeze the watch and the charger together to get the ports to connect and it fixed the problem. If that makes sense. Did that once and haven’t had to do it since. 

Just bought a Gabb immediately had issues returned it because it wouldn’t power on at all or charge.. now went to T-Mobile got the SyncUP kids watch and it was awesome starting it up yesterday but now battery is 34% never charged last night and has been still sitting at 34% for over an hour… what the heck is going on! All companies with kids devices are NOT working 

I bought the watch for our kid for our Paris trip and as soon as we arrived, the watch stop charging just like the other people in here.  Is T Mobile going to do anything about it?

My kid’s watch has the same issue of not charging. I bought a second charger. It worked for a month, then it stopped. If T-mobile doesn’t fix the issue, then they shouldn’t sell this watch. T-Mobile should recall this unreliable watch. 

Had the watch for only a few days and it won’t charge!!! :(

Is TMobile going to do anything about it and replace our defective devices with a different model? This is literally the only option they have for a kids' watch. I'm having the same issues with the watch not loading out of the blue. I'm trying to replace it under warranty, and of course they don't have any replacements in stock (not surprising considering how many devices are defective). Does TMobile literally not care? I'm going to switch to Verizon if they don't replace it soon enough

Same issue again. Already exchanged one watch, now the second one is doing the same thing. Both lasted less than 2 weeks.

Hi, it seems that is the same issue. That just happen to me. The battery dry off and when we connected it never started up again. We tried with another charger and cables and same result. Should we go to T-Mobile and request a new one???