kids syncup won't turn on despite charging for hours watch is a few weeks old. thx

I am having the same issue, 1 month after purchase. The device won’t charge, nor turn on.

The watch slipped out of my hands when trying to replace the band and fell on kitchen floor. Now it won't turn on or charge or anything. It's a linoleum floor. Is there an external reset button or is it literally this fragile? 

Judging from what I’m seeing on these forums, and how many people have replaced them only to have them do the same thing weeks later, this would appear to be a universal problem with all of them. Oh, ours is doing the same thing. 1-month old.

I came here to look into issues with the watch as well.  The watch was charging all night and didnt make it through the day.. Is there a universal charging issue with the watch?

We are having the same problem.    The watch vibrates when we plug it in, but it doesn’t do anything else.

My sons watch is doing the same thing and it’s a week old and I’m so disappointed today was his first day of school and I thought the watch was charging over note and it died on him. This is frustrating and upsetting. 

Hello. I have the same issue. I got an exchange and now I have the same issue with the replacement.  What is the problem with the SyncUP watch?

Hello,

Sorry you are having an issue here. Thanks for trying different ways of troubleshooting. Recommend exchanging the watch for a new one so we can investigate the issue. Thanks.

SyncUP KIDS Watch Team