Forum Discussion
Bird4343
4 years agoNewbie Caller
kids syncup won't turn on despite charging for hours watch is a few weeks old. thx
simply won’t turn on have tried holding for power on for 30 seconds, tried different plugs etc etc…
KevinShah
4 years agoT-Mobile Employee
Hello,
Sorry you are having an issue here. Thanks for trying different ways of troubleshooting. Recommend exchanging the watch for a new one so we can investigate the issue. Thanks.
SyncUP KIDS Watch Team
- tmo-sinceatt5 months agoNetwork Novice
Yeah still a problem. Keeping me from upgrading no matter how fantastic and lucrative (discounts/credits/freebies due to them valuing our custom/loyalty)the wonder inducing sales pitch by our store sales team. Gps rarely worked even in city,messages not received and this on a location with 5g blinding magenta area map! Home wifi still reminds me of finger cross days of dialup. And yes at least bimonthly contact with support to the point i almost know more about their availability and skills than my own family🤣
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