Forum Discussion

EC-1965's avatar
EC-1965
Network Novice
2 years ago

JeXtream RG2100

Just bought a JeXtream RG2100, I am trying to navigate to http://mobile.hotspot as indicated in the Quick Start Guide (QSG).

I get a list of related mobile hotspots with TMO services listed 1st, all links take me to different tmobile.com services and ask for my tmo account login credentials, but once i logged in, i do not see any page/link specifically for mobile.hotspots.

I assume this is different from the jextream.net/activate admin page. the screen on the QSG of the http://mobile.hotspot does not resemble that of the jextream admin page, which I already set up. 

What am i doing wrong? any ideas, suggestions on accessing the mysterious http://mobile.hotspot would be greatly appreciated. 

  • tomwil's avatar
    tomwil
    Bandwidth Buff
    EC-1965 wrote:

    Just bought a JeXtream RG2100, I am trying to navigate to http://mobile.hotspot as indicated in the Quick Start Guide (QSG).

    I get a list of related mobile hotspots with TMO services listed 1st, all links take me to different tmobile.com services and ask for my tmo account login credentials, but once i logged in, i do not see any page/link specifically for mobile.hotspots.

    I assume this is different from the jextream.net/activate admin page. the screen on the QSG of the http://mobile.hotspot does not resemble that of the jextream admin page, which I already set up. 

    What am i doing wrong? any ideas, suggestions on accessing the mysterious http://mobile.hotspot would be greatly appreciated. 

     

    Perhaps you are not connecting your device to the hotspot first.  You should be connected first, before using http://mobile.hotspot.

     

    The following video may help in understanding the setup of the device:

     

    T-Mobile JEXtream® RG2100 5G Mobile Hotspot Unboxing and Setup

     

    The full manual may also help:

     

    https://www.jextream.net/wp-content/uploads/2023/01/UM_RG2100_English_v0.1RFS.pdf

  • CANTOS88's avatar
    CANTOS88
    Network Novice

    I am trying to change the settings on my new hotspot device, and am following the steps suggested. But once I get to the page where am being asked to enter my password I can’t move forward. Which password is needed if it isn’t taking my account password or the hotspot one. Can anyone help me out.

     

     

    thank you in advance