Forum Discussion

Rikki_Bertoni's avatar
Rikki_Bertoni
Newbie Caller
3 years ago

is it possible to turn on a sync up watch from the app?

My kiddo shut off her phone and I was hoping there was a way to force it on thru the app. Any help would be greatly appreciated 

  • Just curious to see if you could turn it on remotely, my daughter turned off the watch at school and I wanted to know if there was a way to turn it on to ping her location to make sure she was at school 

  • KevinShah's avatar
    KevinShah
    T-Mobile Employee

    It is currently not possible to turn on the watch. Would like to understand what problem you are trying to solve? We might have other ways.

     

    Thanks!

  • Meeendy's avatar
    Meeendy
    Newbie Caller

    I would like an update that permits this. My daughter’s other parent turns the watch at when at his house, and there’s no way to contact or be contacted.