Forum Discussion
i can not open syncUp kids app in my phone
I can't open SyncUp kids app in my phone. I try to restarted my phone or re installation the app. It still same.
It kip show up All items score app failing
- KccoolNewbie Caller
So are they working on the fix?
- shawnpohyar707Newbie Caller
Hopefully...
Kccool wrote:
So are they working on the fix?
- JLB5443Newbie Caller
I just figured out that I can see my daughter's watch and my additional syncup trackers in the T-Life App. It looks like it gives me the same options and controls as the syncup kids app, but I have only noticed this a couple of minutes ago and rushed here to tell everyone. So I'm not sure of the capabilities yet, but I found that I can at least see where my daughter is at while at camp, which is one if the primary reasons we got this.
I hope this information is helpful!
- bburgis1966Roaming Rookie
Same issue here. Core API failure even with full update. Will TMobile refund if this whole thing has bricked?
- berliner123Newbie Caller
berliner123 wrote:
Having that problem now please fix.
An update I was on the phone with tmobil for an hour last night. Unable to fix the issue they submitted a ticket to the engineer. They said they would get back to me within 72 hours.
- Fadedhal0Newbie Caller
Bella_408 wrote:
I can't open SyncUp kids app on my phone. I've cleared the cache and stopped the app, un-installed and reinstalled and still no change. It says "All items core api failing"
There is no update available.
I'm having the same issue, I've un-installed and reinstalled and still won't work
- KccoolNewbie Caller
Same thing happening to my wife's app. I get msg about ...code api fail etc
- MaibotNewbie Caller
I am getting the same with my app. Can’t access since yesterday night (01/30/24) and still can’t.
I’ve restarted phone, cleared cache, data, and uninstalled, nothing works. I’ve also tried restarting daughter’s watch.
- mussandlerRoaming Rookie
Tmobile please fix this.
Or atleast give us a response.
- mdasher79Newbie Caller
Add my name to the list. Samsung Galaxy A52 updated last week and now the app is getting the “core api failing” error as everyone else.
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